Hats and Caps at fleecybeans Hats Hats and Caps at fleecybeans Hats

Shipping & Returns

Order Cancellation
To cancel an order, please contact us immediately. Not yet shipped orders canceled order will be refunded (S) 10% of the total price of the buckle, which is cancellation fee. Cancellation fee charged to cover the order relates to (S) removal of administrative fees and transaction costs.

After we process orders placed 6-8 hours, and all orders, so we may not be able to cancel the order after it is placed. I hope you can understand this key point.

More importantly, we can not accept cancellations have been shipped to our return policy will in this case, the applicable product.

Repeat Orders
From time to time we receive in the repetitive sequence (two or more very similar command) is placed in a very short period of time customers from each other. All payments for security reasons, we do not have access to customer credit card information and orders approved by their own customers.

Our order preparation processes are automated, and we can not catch up with repeat orders, unless notice. We can not guarantee that we will read the request to cancel repeat orders PRI

Return policy
If you are not satisfied with our product, you must send it back to us within a week.All project we must ienot wear, altered or wash original state, all tags attached. Or merchandise will be returned to the sender.
1. Return authorization must be obtained from customer service specialist. Or return the package will be returned to you.
2. Please indicate reason for return to get the return authorization and return to the address. Security 3. packaged goods. Please provide the following information with your return: Billing name, address; ship name, address; order number; reason for return.

Trading Strategy
Transaction requests must be within 7 days of receipt of goods to be.
Designated exchange programs and a new color or size in e-mail customer service.
Projects must be in original condition, unworn to be accepted as a return.
Availability of replacement item is not guaranteed. You will receive an e-mail notification after completion of exchange processing.

Note:
1. The postage is not refundable
2.30% of the fee will be deducted from the refund.
3. If the project is non-quality problems, customers need to add 30% postage exchange delivery fees. 4. Return may take one to two weeks to process and at least one billing cycle credit appear in your account.
To contact the customer service problem, obtain the return authorization, please send us an email. 1) Packaging and send your return
2) Re-wrap your unworn item in the original packaging.
3) contains a reason code on the packing slip for each item you want to return.
4) are included in delivery packing slips, and keep a copy for your records.
5) Fill in your return address information on the label, paste it into your bag, and put it in the nearest post office is closed. Unfortunately, we can not be responsible for lost packets in transit.
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